Who we are
We are West Berkshire Foot Clinic, and if you are looking at this page or just using the website, this privacy policy applies to you. The information you’ll find below explains the information our site gathers during your visit and why.
Your data journey
Types of data we collect and what we do with it
Communication: if you get in touch, we will retain the detail of that contact so that we can get back to you.
Contact Information: if you contact us, we will collect information on how to contact you – your name and email address.
Information about you: some actions on this site (such as getting in touch) will collect some information about you. This may include your IP address, browser and operating system information. This is used to defend the site against Spam.
Usage: how long you spend on the site and how you navigate around it. we use this to make the site more user friendly.
The legal basis for collecting this data
Here’s why we collect this data:
Legitimate interests: where use of personal information is necessary for my legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information which overrides our legitimate interests).
Consent: where the user has given clear consent for their personal data to be processed for a specific reason.
Withdrawing consent – you can withdraw consent at any time; just let us know. If ‘consent’ is the only reason for which we are processing that data, we will stop.
Data we do not collect
Sensitive data: information about your racial or ethnic origin, political opinions, religious beliefs, health-related data, information about your sexual preferences/orientation. We don’t collect any of this through the website.
Children’s data: my site is targeted at adults requiring Podiatry Services, and therefore not designed for use by Under 18s. We do not knowingly collect data from under 16s.
How long we keep your data
How long we keep your data will depend on the type of data you share.
If you get in touch, we will keep the details of that communication until we have concluded the matter.
If you sign up to the mailing list, we will retain your data until you opt out. When you opt out your contact information will be deleted from our records.
How secure is the data we keep?
we secure your data behind physical and electronic lock and key to do all we can to keep your data secure. That being said, sending data is never 100% secure, and you provide your data at your own risk.
Where do we store the data?
The data we collect is stored and processed in the UK and in any data processing facilities used by the third parties specified below.
Sharing your data with third parties
We do not pass any data that could be used to identify you to third parties, but we do use third party services to help keep the site up and running safely for you.
Analytics: we use Google Analytics to monitor and improve our website and services. For more information on how Google uses your data, please see www.google.com/policies/privacy/partners/.
Anti-spam: we use a plug in that filters through comment and communication data to help us identify spam and keep the site tidy.
Hosting and data processing: my site and email are hosted on third party infrastructure to make it more reliable and secure than we would be able to manage on my own.
Cookie Policy
We use cookies to run and maintain the website – we only use the cookies we need to do that. Third-party providers may use cookies, too; they are in control of those cookies, not us. You have control of how cookies are stored on your browser, and can disable them if you prefer. For help with this, we suggest the About Cookies website.
Cookies on our site
You may get a temporary cookie to determine whether your browser accepts cookies. This cookie doesn’t contain any personal data, and is discarded when you close your browser.
| Purpose | Name | What that means |
| _ga | This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. |
| _gid | This cookie is associated with Google Universal Analytics. It appears to store and update a unique value for each page visited. |
Your data, your choice
Sharing your data is your choice.
You can choose not to share your personal data with us; just don’t get in touch – it’s that simple!
You can disable cookies in your browser – though in doing so you may lose some of the site’s functionality
Your rights over your data
You have the right to access information we hold about you
You have the right to ask us to correct any inaccuracies in the data we hold
You have the right to be ‘forgotten’
You have the right to complain
To exercise these rights, please contact us.
Contact us
We have done our best to make this policy as clear and transparent as possible, in the hopes that you will actually read and understand how and why your data is being used – after all, that’s one of the key principles of GDPR 2018. If you have any questions or feedback on this policy, please get in touch with Louise Rehill at louise@westberkshirefootclinic.co.uk.
If we need to make any changes to this policy, the information with be posted on this page. If you are subscribed to our mailing list, we will let you know about any significant changes by email.